1. Privacy Policy

Introduction

We respect your privacy and are committed to protecting the personal information of our customers. This Privacy Policy explains how we collect, use, and protect information when customers contact our travel assistance service through our website or phone.

Information We Collect

When customers contact us for travel booking assistance, we may collect the following information:

• Full name of the traveler

• Phone number

• Email address

• Travel details (dates, destinations, passengers)

• Payment details for ticket purchases

This information is collected only for the purpose of processing travel bookings and providing customer support.

How We Use Your Information

Customer information may be used to:

• Process airline reservations

• Provide travel assistance services

• Send booking confirmations and itineraries

• Contact customers regarding booking updates

• Provide customer support

We do not sell or rent customer personal information to third parties.

Data Security

We implement appropriate technical and organizational measures to protect customer data from unauthorized access, misuse, or disclosure.

Payment information is processed through secure payment systems and is not stored on our servers.

Sharing of Information

Customer information may be shared only with

• Airlines for booking purposes

• Payment processors

• Travel distribution systems used to issue tickets

These parties use the information only for booking and transaction purposes.

Customer Rights

Customers may request:

• Access to their personal data

• Correction of inaccurate information

• Deletion of personal information where legally permitted

Contact

For privacy-related inquiries, customers may contact our support team using the contact details provided on our website.